At ProLearn Bharat, we value transparency and are committed to providing the best learning and teaching experience. This Refund & Cancellation Policy outlines our terms for cancellations and refunds for Students, Teachers, and Institutions.
🧑🎓 For Students – Subscription Plan (₹999)
Inclusions:
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Access to all current & upcoming courses
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Lifetime certifications
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One-on-one career counselling
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Student networking and community support
✅ Refund Eligibility:
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A 100% refund is available within 7 days of purchase.
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The refund will only be applicable if less than 10% of the content is accessed.
❌ No Refund If:
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You cancel after 7 days of enrollment.
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You have consumed more than 10% of the course material.
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You have received a certificate or availed counselling.
💡How to Request:
Send an email to support@prolearnbharat.com with your payment receipt and reason for cancellation.
👩🏫 For Teachers – Creator Plans
📦 Plan 1: ₹5,000
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AI Studio Access
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Unlimited Course Uploads
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LMS Integration
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Unlimited Certifications
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70% Revenue Sharing for all paid enrollments
📦 Plan 2: ₹15,000
Includes everything in Plan 1 PLUS:
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4K Professional Recording (on-site or remote)
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30 Hours of Professional Editing
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Homepage & Social Media Feature
✅ Refund Eligibility:
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Plan 1 (₹5,000): No refund after account activation and access to AI Studio is granted.
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Plan 2 (₹15,000):
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50% refund if canceled within 5 days of payment AND if recording/editing hasn't started.
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No refund after services (recording/editing/homepage feature) begin.
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❌ No Refund If:
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Any service has already been rendered (recording/editing etc.).
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Cancellation is requested after 5 days.
💡How to Request:
Email us at studio@prolearnbharat.com with your registered email and payment details.
🏛️ For Colleges & Universities – Institutional Plan (₹1,49,000 per semester)
Inclusions:
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LMS access for faculty & students
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AI Studio for academic content creation
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Unlimited certification programs
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Gamified learning experience
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30 hours of industry-led Guest Lectures on AI, Digital Marketing, Soft Skills, etc.
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3-hour NAAC-oriented Faculty Development Program
✅ Refund Eligibility:
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75% refund if cancellation is made within 10 days of invoice/payment AND no service has been delivered.
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Partial refunds may be approved based on the number of components already delivered.
❌ No Refund If:
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Guest lectures or LMS integration has begun.
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Access to institutional accounts or LMS has been granted.
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NAAC FDP has been scheduled or conducted.
💡How to Request:
Please send a cancellation request on the institution’s letterhead to institutional@prolearnbharat.com within the applicable refund window.
🔁 Refund Process Timeline
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All refunds will be processed within 7–10 working days after approval.
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Refunds will be made to the original source of payment.
📬 Contact Support
If you have any questions regarding refunds or cancellations, reach out to us:
📧 Email: support@prolearnbharat.com
📞 Phone: +91-8310035793
🌐 Website: www.prolearnbharat.com